POLICIES
Rental of Sedan or Limousine is with full acknowledgment
and agreement of the following terms and conditions:
Cancellation/Re-Booking Policy
FOR SEDANS:
Cardinal Executive Limousine gives you up to 4 hours (by
phone) prior to the scheduled pick up time or 12 hours (by
e-mail) to cancel or re-book the sedan reservation without
any charges. Cancellations/re-booking requests that are
made less than 4 hours (by phone) prior to the scheduled
pick up time or 12 hours (by e-mail) are subject to a $50
cancellation/re-booking fee. Cardinal Executive Limousine
will make every attempt to accommodate re-booking requests
without detriment to other clients, but can not always guarantee
that a change will be made.
FOR LIMOUSINES:
If client cancels trip 30 days to 15 days prior to charter
date-no penalty
If client cancels 14 days to 4 days prior to charter-$300.00
cancellation fee
If client cancels 3 days to the day of the charter date-100%
of charter is charged.
Cardinal Executive Limousine reserves the
right to add any additional charges to the original price
quoted if the client deviates from the original charter
information.
In the event of equipment breakdown or other circumstances,
Cardinal Executive Limousine reserves the
right to substitute service with other equipment or affiliate
carrier to perform the services contracted.
ALL SEDANS AND LIMOUSINES:
No-Show Policy If you do not see your driver at a certain
pick-up point, do not leave the spot before calling the
dispatch/reservation # (877) 361-5466 toll
free or (703) 858-5466 local. We will communicate
with the driver and connect you together. Parties that leave
without contacting one of the numbers above are subject
to charge a full price no show fee.
Wait Time Fees/ Stops/ Meet & Greet 15-Minute grace
time is granted for all pickups. Once the grace period has
elapsed, waiting time is charged @ $55 per hour. "Meet
& Greet" (meet passenger with a name sign)
pick-ups at the Airport are available for an additional
$10.00; plus parking fee. This service must be requested
at the time of booking. "Stops" made during a
one-way trip will be subject to an additional $10.00 charge.
*Please Note: Cardinal Executive Limousine will make every
attempt to follow a client's itinerary. Cardinal Executive
Limousine is not responsible for client flights that are
missed, cancelled, diverted or any other incident, which
results in failure to comply with the above, stated policies,
or charges by airlines for re-booking. We will exact our
best efforts to fulfill client needs in these instances
subject to wait time fees or late cancellation and re-bookings
without detriment to other reserved clients. In cases of
no-shows, wait times more than the grace period, and late
cancellation or re-bookings, Cardinal Executive Limousine
has the right to release the car and driver from the pickup
site and the appropriate charged will be levied accordingly.
All prices and fees are subject to change without notice.
If a booking includes more than 1 passenger with different
pick-up or drop-off locations (including different airline
flights) additional charge will be added in addition to
any other charges that may apply.
After Hours Fee General quotes and rates are valid only
between the hours of 5am to 11pm. Any services (pick-ups
or drop offs) conducted after 11pm or before 5am is subject
to an additional charge of $15.00 per trip.
Privacy Policy:
Cardinal Executive Limousine respects your privacy, and
keeps your information completely confidential. We do not
and will not share your information with anyone outside
of our company and our member companies and affiliates.
In addition we do not ask for any sensitive or financial
information beyond a credit card number; which is submitted
with your knowledge and acceptance of the terms and conditions
of use. We want to assure you that your privacy is a respected
and an important issue throughout our organization. For
more information regarding our strict privacy policy, feel
free to contact us.
Additional Terms & Conditions:
Limitations of Liability:
We are not responsible for:
| 1. |
Loss or damage to luggage, including contents. |
| 2. |
Carry-on items that may be damaged in transit. |
| 3. |
Cash, jewelry, computers, cell phones, palm pilots,
I-pods, MP3 players, and other articles left behind
in the vehicle. |
In no event shall Cardinal Executive Limousine or any of
its affiliates, or any of their officers, directors, employees,
agents, representatives, information providers or licensors
be liable for any direct, indirect, incidental, special,
consequential, punitive or other damages (regardless of
the form of action) arising out of (i) use of the service
by any person, including but not limited to, any damage
caused by any reliance on, or any delays, inaccuracies,
errors or omissions in, any information and content accessed
over the service, (ii) any use or inability to use the service
for whatever reason, including but not limited to communications
failure or any other failure with transmission or delivery
of any information accessed through the service, or (iii)
any goods or service discussed, purchased or obtained, directly
or indirectly, through the service, in each case even if
advised of the possibility of such damages.
Cardinal Executive Limousine will charge you (as a client)
or (as a passenger) the cost of cleaning or repairing vehicle
damages by you or your authorized party. Client and/or renter
are responsible for his/her guests, for any damage to the
interior and equipments of the vehicle. This is including
but not limited to: chewing gum, wine and alcohol spillage,
vomiting, breakage of champagne, wine and drink glasses,
breakage of decanters, breakage of lights, television, DVD
player, radio, CD player, burned or ripped seats, missing
items. You also agree to pay for damages resulting to any
body damages caused by passengers to the outside of the
vehicle during the authorized accommodation. You agree and
acknowledge to pay all the related fees and charges to get
the vehicle back to its normal working condition. Additionally,
all passengers agree to behave in an orderly and well-behaved
manner. Cardinal Executive Limousine forbids any sexual
activity on behalf of passengers and the use of pornographic
material in the vehicle. Cardinal Executive Limousine reserves
the right to expel any person from the vehicle and/or terminate
client contract in the event of a violation of any of these
conditions by any passenger. In the event of such early
termination, no portion of the rental fees shall be refunded.
No possession, sale or consumption of any type of narcotics
or illegal drugs is permitted. Violations will result in
immediate termination of contract and services and forfeiture
of all paid deposits and fees for service. Furthermore,
Cardinal Executive Limousine forbids alcohol consumption
within the vehicle by person(s) under the age of 21 years,
as mandated by the law. Smoking is not allowed in any of
the vehicles.
We will be adding more rates in the future. Call for latest
quotes. These prices should be used as a reference and confirmed
with Luxury Transportation via email or phone. Once you
have obtained your confirmation from us then your price
and travel date are confirmed and guaranteed. 20% gratuity
will be added to all bookings. All prices are subject to
change with out notice.
|